Change of Mind

As a wholesale supplier, we do not offer refunds or exchanges for change of mind. Please choose carefully before purchasing.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order number. We’ll work quickly to resolve the issue.

Returns Process

To request a return, email us at pjsaustralia@gmail.com with:

Once approved, we’ll send you a return form and instructions.

All returns must be unused, in original packaging, and sent via tracked shipping at your expense unless the error is ours.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Permanent Jewellery Wholesale Australia supplies verified artists and studios across Australia with high-quality permanent jewellery materials and training.

Who We Supply:

Permanent Jewellery Artists
Training students

Wholesale re-sellers (approved only)

We sell chain by the metre — this ensures you have enough for multiple customers per length, making it more cost-effective.

1 metre = approx. 4–5 bracelets

1 foot = often only enough for 1 customer with minimal leftover

We exclusively stock Sunstone Welders — they are the most reliable and safest option for permanent jewellery.

Beware of cheaper alternatives that often cause poor welds or customer issues.

Yes — both Online Training and In-Person Workshops are available.

All sessions cover:

The welding process

Tools + equipment

Chain and charm selection

Live demonstrations

By enrolling in any training provided by Permanent Jewellery Wholesale Australia, including but not limited to online video sessions, in-person workshops, downloadable guides, or recorded materials, you agree to the following:

1. Educational Purposes Only

All training is provided for informational and educational purposes only. While we strive to provide accurate and up-to-date knowledge, we do not guarantee specific results, outcomes, or earnings.

2. No Professional Accreditation

Our training programs do not qualify as nationally recognised certification. It is designed to assist artists and business owners in learning the process of offering permanent jewellery services independently.

3. Use at Your Own Risk

The use of welders, tools, and equipment involves inherent risk. It is your responsibility to:

Use all tools safely and correctly

Read and follow all manufacturer instructions

Ensure your business is operating legally and within your local regulations

We are not liable for any injury, damage, or loss caused by improper use of tools, machinery, or information shared during the training.

4. No Guarantee of Business Success

Your success depends on your individual effort, experience, location, pricing, and marketing. We offer guidance and best practices, but results will vary.

5. Intellectual Property

All course materials, videos, documents, and presentations are the intellectual property of Permanent Jewellery Wholesale Australia and may not be shared, reproduced, recorded, or resold without written permission.

6. Non-Transferable Access

Access to any online or in-person training is for the original purchaser only and may not be transferred, shared, or duplicated.

7. Indemnity

By participating in our training, you agree to indemnify and hold harmless Permanent Jewellery Wholesale Australia, its owners, trainers, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your participation or application of the training.

If you do not agree to these terms, please do not proceed with any training programs.

For questions, contact us at